Data Analysis Administrator

About this role

ustomer experience, optimize resource utilization, and drive continuous improvement initiatives. Currently, data and metrics originate from multiple tools including Salesforce, Data Lakes, Power BI, JIRA, Service Now, and IAM Power BI. A new dashboard and new reports will be needed to consolidate information from all of these sources into one tool, so experience with all of these tools is beneficial. Primary Responsibilities:Data Collection & Management: • Gather data from support systems, ticketing platforms, CRM applications, knowledge management systems, and related business tools. • Valida

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