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Senior Manager of Success Architects

GitLab · Remote, Singapore

Full-timeRemoteToday
Not open to applicants in Nigeria. This employer hires from: Singapore only. Apply only if you are based there.

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About this role

This role leads a distributed Asia Pacific team of Customer Success Architects and Customer Success Managers, coaching them to drive customer adoption, account health, and measurable outcomes across onboarding and executive engagement. It suits a people leader who can work with both executive sponsors and hands-on practitioners and who is comfortable operating in a remote, multi-location team. A notable requirement is that all team members are expected to incorporate AI tools into their daily workflows as a core part of how they work.

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