Patient Onboarding Associate- Call Center
Luna Physical Therapy · Remote, USA
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About this role
This remote call center role at Luna Physical Therapy involves serving as the first point of contact for new and existing patients, handling registration, scheduling, and documentation of patient information, and coordinating appointments with the company's network of physical therapists. The position suits a customer-focused person who communicates clearly, works efficiently in a metrics-driven environment, and maintains professionalism on both inbound and outbound calls. A notable requirement is that hiring is limited to specific U.S. states due to budgetary and payroll regulations, so applicants must reside in one of the listed states to be considered.
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