Payment Operations Specialist
FastSpring · Remote, USA
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About this role
The Payment Operations Specialist at FastSpring supports daily payment health for a network of over 2,500 sellers, with a focus on chargeback handling, KPI monitoring, and resolving processor and settlement issues across regions. The role suits an entry-to-early career professional with at least one year of experience in payments, chargebacks, or operations support, who is comfortable coordinating with sellers and internal teams and has a basic understanding of payment systems. A notable requirement is the ability to prepare and submit chargeback representments while gathering supporting documentation, with a clear path toward growth in payments, risk, and fraud.
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