Customer Support Engineer

Vercel · Remote, Australia

Full-timeRemote3d ago

Not open to applicants in Nigeria. This employer hires from: Australia only. Apply only if you are based there.

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About this role

The Customer Support Engineer role at Vercel involves resolving technical issues for customers across all Vercel products, building internal tooling, and writing documentation, while also doing regular engineering work and specializing in one product area. The position suits a strong communicator who can quickly grasp technical problems, earn customer trust, and dig into root causes, with a background in frontend development considered a plus. A notable requirement is willingness to work evenings, weekends, and on a rotating on-call schedule.

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